Web projects have become very complex in the last few years, but the hardest part isn't the technology — it's the humanity. The success or failure of big projects is contingent on leadership, vision and planning. Trent Walton joins Jen Simmons to tell tales of working on the microsoft.com homepage and other big projects — sharing what can go right and what can go wrong. He also talks about reviving the original 1994 version of microsoft.com and the importance of archiving the web.